Effective Date: January 2023
Last Updated: July 2025
Inkosi Distribution Services (Pty) Ltd (“Inkosi Distribution Services,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website or engaging with our logistics and courier services.
We may collect personal information from you when you visit or interact with our website, use our logistics or delivery services, or communicate with us via email, phone, or online forms. This information may include, but is not limited to, your name and surname, contact details (such as phone number, email address, and physical address), billing and payment information, delivery and tracking details, as well as any other personal information you voluntarily provide.
The personal information we collect is used to provide, manage, and improve our logistics and courier services. We use this data to communicate with you regarding deliveries, support, or service updates, process transactions and invoices, send important updates or promotional materials (with opt-out options), and respond to customer inquiries or support requests.
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who assist us in delivering our services—such as couriers, payment processors, or IT support teams. These third parties are bound by strict confidentiality agreements and only receive information necessary for them to perform their functions. We may also disclose your personal information if required by law or requested by regulatory authorities.
We take data protection seriously and implement industry-standard security measures to safeguard your personal information. These include secure servers, encryption protocols, and restricted internal access. While we do our best to protect your data, no method of online transmission or storage is completely secure. If you believe your information has been compromised, please contact us immediately.
Our website may use cookies and similar tracking technologies to improve user experience, monitor website traffic, and understand user behavior. These tools help us enhance the functionality and performance of our site. You can modify your browser settings to decline cookies; however, doing so may limit some features of the site.
In accordance with the Protection of Personal Information Act (POPIA), you have the right to access, correct, or delete your personal information. You may also withdraw your consent, object to direct marketing, or lodge a complaint with the Information Regulator. To exercise any of these rights or to inquire further, please contact us at info@inkosidistribution.co.za.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have received personal information from a minor, we will take immediate steps to delete it from our records.
We may update this Privacy Policy periodically. All revisions will be posted on this page, and the changes will take effect immediately upon publication. We encourage users to review this policy regularly to stay informed about how we are protecting their information.
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:
Inkosi Distribution Services (Pty) Ltd
Email: info@inkosidistribution.co.za
